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Privacy Policy

Last updated: May 2026

This Privacy Policy explains how Quincy's Heating & Air Conditioning (operated by Frosty Comfort, Inc., "Quincy's Air," "we," "us," or "our") collects, uses, and protects information you provide when visiting or submitting forms on our website at www.quincysair.com.

We are a local HVAC company serving Panama City Beach and the Emerald Coast. We keep this policy straightforward because we are not in the business of collecting unnecessary data.


1. Information We Collect

When you submit a contact or service request form on our website, we may collect the following:

We do not collect payment information through this website. We do not collect social security numbers, driver's license numbers, or government ID information.

2. How We Use Your Information

We use the information you submit exclusively to:

We do not use your contact information for unrelated marketing, and we do not send bulk email campaigns. If you call us back, we only discuss your project.

3. How Your Information Is Stored

Form submissions are processed and stored through Netlify, our web hosting and form service provider. Submission data is accessible only to authorized Quincy's Air staff for the purpose of following up on your request.

We retain customer inquiry information for reasonable business purposes, including follow-up on open requests and basic service history. You may request deletion at any time — see Section 7 below.

4. We Do Not Sell Your Information

Quincy's Air does not sell, rent, lease, or trade your personal information to any third party. We never have and we do not plan to.

5. Third-Party Services

We use third-party services to run this website. Each service has its own privacy policy:

6. Financing Applications (Synchrony)

If you choose to apply for financing through Synchrony, your financing application is submitted directly to Synchrony Bank — not to Quincy's Air. We do not receive your financing application data, credit information, or approval decision.

Financing through Synchrony is subject to Synchrony's own terms, conditions, and privacy policy, which you should review before submitting an application. Quincy's Air is not responsible for Synchrony's data practices.

Financing is subject to credit approval. Asking about financing through our website contact form does not constitute a financing application.

7. Your Rights — Data Deletion and Correction

You may request that we delete or correct information you submitted through our website at any time. To make a request, contact us directly:

We will respond to deletion and correction requests within a reasonable timeframe. Please include enough detail for us to identify your submission.

8. Cookies

This website may use basic cookies for site functionality and anonymous analytics (Google Analytics). We do not use cookies to track you across other websites or serve targeted advertising. If you have cookies disabled in your browser, our website will still function normally.

9. Children's Privacy

Our website is intended for adults seeking HVAC services. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted information through our site, please contact us immediately so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy if our practices change or as required. The "Last updated" date at the top of this page reflects when it was last revised. Continued use of our website after a policy update constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Quincy's Heating & Air Conditioning

Frosty Comfort, Inc. · Florida Lic. CACA1818239

128 FL-79, Panama City Beach, FL 32413

(850) 235-8834

info@quincysair.com

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